{"id":447,"date":"2018-11-24T05:38:13","date_gmt":"2018-11-24T05:38:13","guid":{"rendered":"http:\/\/pluginspoint.com\/dustrial\/?page_id=447"},"modified":"2026-01-15T15:31:12","modified_gmt":"2026-01-15T19:31:12","slug":"faq","status":"publish","type":"page","link":"https:\/\/smithmetalworks.com\/us\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"
\n \n
<\/div>\n \n<\/div>\n[vc_row][vc_column css=”.vc_custom_1545993051075{padding-top: 26px !important;padding-bottom: 30px !important;}”][vc_custom_heading text=”F.A.Qs”][vc_tta_accordion style=”outline” color=”orange” active_section=”1″ css=”.vc_custom_1617738068813{margin-bottom: 0px !important;}” el_id=”accordion-home-one”][vc_tta_section title=”Why galvanize?” tab_id=”1545473629697-634f26e2-58fbd6b9-2ffb”][vc_column_text]Years of experience have proven the benefits of hot dip galvanized protection. Galvanization protects steel in three ways:\n
    \n \t
  1. The coating weathers at a very slow rate giving a long and predictable life.<\/li>\n \t
  2. The coating corrodes preferentially to provide cathodic protection(sacrificial) to any small areas of steel exposed through drilling, cutting or accidental damage. scratches are sealed by weathering products from the zinc.<\/li>\n \t
  3. The sacrificial protection prevents the sideways creep of rust which can undermine paint coatings.<\/li>\n<\/ol>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What is powder coating?” tab_id=”1545473629773-d8fe5277-32aed6b9-2ffb”][vc_column_text]Powder coating is a type of coating that is applied as a free-flowing, dry powder.\n\nThe main difference between a conventional liquid paint and a powder coating is that the powder coating does not require a solvent to keep the binder and filler parts in a liquid suspension form.\n\nThe coating is typically applied electro statically and is then cured under heat to allow it to flow and from a skin.\n\nThe powder coating involves three basic steps:\n
      \n \t
    1. Part preparation or the pre-treatment<\/li>\n \t
    2. The powder application<\/li>\n \t
    3. Curing.<\/li>\n<\/ol>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What happens after selecting the desired design?” tab_id=”1545473691565-f2b94edc-e223d6b9-2ffb”][vc_column_text]Our team takes precise measurement on site, then we generate the design prints for the production team.\n\nWe work on fabricating the product, and then we wait for the customer approval. Paint finishing according to customer selection.\n
        \n \t
      • Galvanize?<\/li>\n \t
      • Prime or Paint?<\/li>\n \t
      • Powder Coating?<\/li>\n<\/ul>\nInstallation Process:<\/strong>\n
          \n \t
        • Putting your mind at ease.<\/li>\n \t
        • A well trained team is sent to install the final product.<\/li>\n \t
        • Equipped with the tools and the most respect to the job site.<\/li>\n<\/ul>\nWhat happens to the existing\u00a0railing?<\/strong>\n\nWe take if off the customers hands at their request.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How long does the project takes from start to end?” tab_id=”1617740101130-41416867-37f7d6b9-2ffb”][vc_column_text]Depending on the project size and material to be used.\n
            \n \t
          • For projects under 10000 with aluminum material, it takes between 2 to 3 weeks from the time we sign the contract.<\/li>\n<\/ul>\n
              \n \t
            • For projects over 10000 up to 50000, it will be 5 to 6 weeks.<\/li>\n<\/ul>\n
                \n \t
              • Projects with Galvanized metal it will be between 4to 7 weeks. Due to the extra time, it takes to galvanize the project.<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can we choose any colour or it just comes in black?” tab_id=”1617740423074-616b4746-168ad6b9-2ffb”][vc_column_text]Customers can choose the colour they like, we will send a link with the custom colours available, we can powder coat it upon the customer’s choice\n\nPlease note:<\/strong><\/em> some custom colours will have an extra charge.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What type of payments do you accept?” tab_id=”1617740605523-efc7b095-7379d6b9-2ffb”][vc_column_text]We accept the following payment methods:\n
                  \n \t
                1. Cash<\/li>\n \t
                2. Cheque<\/li>\n \t
                3. Money Transfer<\/li>\n \t
                4. Visa or Mastercard<\/li>\n \t
                5. Bitcoin<\/li>\n<\/ol>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What makes SmithMetalWorks aluminum different than others?” tab_id=”1620152170982-233a764f-03b7″][vc_column_text]We supply custom forged aluminum that is welded together not assembled with screws.\nWe have thicker material 90% thicker.\nOur designs are certified to pass the Ontario building code up to 12 floors.\nWe can replicate wrought iron designs from aluminum.\nWe don’t have pre-fabricated systems everything we do is custom.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What is the lead time?” tab_id=”1620152428701-c1e60bdc-2dfe”][vc_column_text]Depending on the project material, size, and timing aluminum material is faster delivery as it doesn’t have the galvanizing process\nsummertime we are busier than wintertime so it takes longer time bigger projects have longer production and installation times.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do you install glass\/stainless steel railings?” tab_id=”1620152519342-d902624c-d9ed”][vc_column_text]Yes, we do.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do you have insurance?” tab_id=”1620152619297-25667886-623f”][vc_column_text]Yes, we do.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What is the code for the height and fence of the railing?” tab_id=”1620152657096-7b0a3251-3b9e”][vc_column_text]Depends on the city. Each city has different code requirements as a rule of thumb it has to be 36 high on stairs and 42 on landing above 48 inches from the grade.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What is the difference between steel and iron railings?” tab_id=”1620152742339-dad764ff-1ade”][vc_column_text]Steel is a material that is used for structural members as it has high tensile. Iron is a little softer material that allows the operator to bend it easier than steel. in railings, we use iron only[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What area do you guys cover?” tab_id=”1620152785526-bc43f7c3-8eef”][vc_column_text]We offer our services to the Greater Texas & Beyond Area.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do you guys supply and install?” tab_id=”1620152826119-bb37b2e2-3651″][vc_column_text]We do both supply and install or just supply.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do you have a showroom?” tab_id=”1620152878130-215f23ee-05c6″][vc_column_text]Yes. by appointment only.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Are you certified?” tab_id=”1620152956449-32540075-eda5″][vc_column_text]Yes, we are certified by the CWB Division 2.\n\nW47.1\nW59.1[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]","protected":false},"excerpt":{"rendered":"

                  [vc_row][vc_column css=”.vc_custom_1545993051075{padding-top: 26px !important;padding-bottom: 30px !important;}”][vc_custom_heading text=”F.A.Qs”][vc_tta_accordion style=”outline” color=”orange” active_section=”1″ css=”.vc_custom_1617738068813{margin-bottom: 0px !important;}” el_id=”accordion-home-one”][vc_tta_section title=”Why galvanize?” tab_id=”1545473629697-634f26e2-58fbd6b9-2ffb”][vc_column_text]Years of experience have proven the benefits of hot dip galvanized protection. Galvanization protects steel in three ways: The coating weathers at a very slow rate giving a long and predictable life. The coating corrodes preferentially to provide cathodic protection(sacrificial) to any small areas of steel exposed through drilling, cutting or accidental damage. scratches[…]<\/p>\n","protected":false},"author":1,"featured_media":2247,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-447","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nFAQ - Smith Metal Works LLC - US<\/title>\n<meta name=\"description\" content=\"FAQ - Check out our general frequently asked questions page, if you don't find your question\/answer here, you can contact us anytime!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smithmetalworks.com\/us\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - 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Galvanization protects steel in three ways:<br\/><br\/>- The coating weathers at a very slow rate giving a long and predictable life.<br\/>- The coating corrodes preferentially to provide cathodic protection (sacrificial) to any small areas of steel exposed through drilling, cutting, or accidental damage. Scratches are sealed by weathering products from the zinc.<br\/>- The sacrificial protection prevents the sideways creep of rust which can undermine paint coatings.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/smithmetalworks.com\/us\/faq\/#faq-question-powder-coating","position":2,"url":"https:\/\/smithmetalworks.com\/us\/faq\/#faq-question-powder-coating","name":"What is powder coating?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Powder coating is a type of coating that is applied as a free-flowing, dry powder.<br\/><br\/>The main difference between a conventional liquid paint and a powder coating is that the powder coating does not require a solvent to keep the binder and filler parts in a liquid suspension form.<br\/><br\/>The coating is typically applied electrostatically and is then cured under heat to allow it to flow and form a skin.<br\/><br\/>The powder coating involves three basic steps:<br\/><br\/>- Part preparation or the pre-treatment<br\/>- The powder application<br\/>- Curing","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/smithmetalworks.com\/us\/faq\/#faq-question-after-design","position":3,"url":"https:\/\/smithmetalworks.com\/us\/faq\/#faq-question-after-design","name":"What happens after selecting the desired design?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Our team takes precise measurement on site, then we generate the design prints for the production team.<br\/><br\/>We work on fabricating the product, and then we wait for the customer approval. Paint finishing according to customer selection:<br\/><br\/>- Galvanize<br\/>- Prime or Paint<br\/>- Powder Coating<br\/><br\/>Installation Process:<br\/><br\/>Putting your mind at ease.<br\/>A well trained team is sent to install the final product.<br\/>Equipped with the tools and the most respect to the job site.<br\/><br\/>What happens to the existing railing?<br\/>We take it off the customer\u2019s hands at their request.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/smithmetalworks.com\/us\/faq\/#faq-question-project-duration","position":4,"url":"https:\/\/smithmetalworks.com\/us\/faq\/#faq-question-project-duration","name":"How long does the project takes from start to end?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Depending on the project size and material to be used.<br\/><br\/>For projects under 10000 with aluminum material, it takes between 2 to 3 weeks from the time we sign the contract.<br\/><br\/>For projects over 10000 up to 50000, it will be 5 to 6 weeks.<br\/><br\/>Projects with galvanized metal: between 4 to 7 weeks, due to the extra time it takes to galvanize the project.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/smithmetalworks.com\/us\/faq\/#faq-question-colour","position":5,"url":"https:\/\/smithmetalworks.com\/us\/faq\/#faq-question-colour","name":"Can we choose any colour or it just comes in black?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Customers can choose the colour they like, we will send a link with the custom colours available, we can powder coat it upon the customer's choice.<br\/><br\/>Please note: some custom colours will have an extra charge.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/smithmetalworks.com\/us\/faq\/#faq-question-payments","position":6,"url":"https:\/\/smithmetalworks.com\/us\/faq\/#faq-question-payments","name":"What type of payments do you accept?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"We accept the following payment methods:<br\/><br\/>- Cash<br\/>- Cheque<br\/>- Money Transfer<br\/>- Visa or Mastercard<br\/>- Bitcoin","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/smithmetalworks.com\/us\/faq\/#faq-question-aluminum-different","position":7,"url":"https:\/\/smithmetalworks.com\/us\/faq\/#faq-question-aluminum-different","name":"What makes SmithMetalWorks aluminum different than others?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"We supply custom forged aluminum that is welded together not assembled with screws.<br\/>We have thicker material 90% thicker.<br\/>Our designs are certified to pass the Ontario building code up to 12 floors.<br\/>We can replicate wrought iron designs from aluminum.<br\/>We don't have pre-fabricated systems everything we do is custom.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/smithmetalworks.com\/us\/faq\/#faq-question-lead-time","position":8,"url":"https:\/\/smithmetalworks.com\/us\/faq\/#faq-question-lead-time","name":"What is the lead time?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Depending on the project material, size, and timing aluminum material is faster delivery as it doesn't have the galvanizing process<br\/>summertime we are busier than wintertime so it takes longer time bigger projects have longer production and installation times.","inLanguage":"en-US"},"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/smithmetalworks.com\/us\/wp-json\/wp\/v2\/pages\/447","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smithmetalworks.com\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smithmetalworks.com\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smithmetalworks.com\/us\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smithmetalworks.com\/us\/wp-json\/wp\/v2\/comments?post=447"}],"version-history":[{"count":10,"href":"https:\/\/smithmetalworks.com\/us\/wp-json\/wp\/v2\/pages\/447\/revisions"}],"predecessor-version":[{"id":11121,"href":"https:\/\/smithmetalworks.com\/us\/wp-json\/wp\/v2\/pages\/447\/revisions\/11121"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/smithmetalworks.com\/us\/wp-json\/wp\/v2\/media\/2247"}],"wp:attachment":[{"href":"https:\/\/smithmetalworks.com\/us\/wp-json\/wp\/v2\/media?parent=447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}